Frequently Asked Questions
- Log in to your Student Self Service.
- If you have any trouble with your login access or password, please contact the Student Help Desk at 910-893-1208. (Please have your student ID# available.)
- The Financial Aid page in Student Self Service will display a “Student Finance” and “Financial Aid” option. Select Financial Aid.
- Within the Financial Aid menu, “My Awards” can be selected to view your financial aid award details.
- Accept or reject your loans. Loans will have a “View” arrow. Open the arrow to “Accept” or “Reject” your loan. If you would like to reduce the amount to accept, you may do so before selecting the “Accept” button.
- NOTE: Once you select “Accept” or “Reject,” you will no longer be able to make additional changes. If you need to amend your loan after submitting it, please contact our office via email.
- Students may reduce the amount of loan accepted, but you may not increase above your eligible award.
- Please allow 2-3 days for Self Service to update after you accept a loan.
Entrance Counseling is a mandatory information session which takes place before you receive your first federal student loan. You must complete entrance counseling before receiving a loan to ensure that you understand your responsibilities and the obligations you’re assuming.
Entrance Counseling explains the obligations you agree to meet as a condition of receiving a Direct Loan.
Topics include:
- Understand Your Loans
- Manage Your Spending
- Plan to Repay
- Avoid Default
- Make Finances a Priority
The mandatory Entrance Counseling can be done here: https://studentaid.gov/entrance-counseling/
Please allow 1-2 business days for the Entrance Counseling requirement to show as “completed” on your Self-Service Financial Aid portal.
The Master Promissory Note (MPN) is a legal document in which you promise to repay your loan(s) and any accrued interest and fees to the US Department of Education. It also explains the terms and conditions of your loan(s).
The Master Promissory Note (MPN) can be signed here: https://studentaid.gov/mpn/
Please allow 1-2 business days for the MPN requirement to show as “completed” on your Self-Service Financial Aid portal.
Exit counseling should be completed within 30 days prior to graduation or within 30 days after dropping below half-time enrollment.
Topics include:
- Understand Your Loans
- Plan to Repay
- Avoid Default
- Make Finances a Priority
If you are a student who has received a subsidized, unsubsidized or PLUS loan(s) under the Direct Loan Program you must complete exit counseling each time you:
- Drop below half-time enrollment
- Graduate
- Leave school
The mandatory Exit Counseling can be completed here: https://studentaid.gov/exit-counseling/
The maximum amount you can borrow each year in Direct Subsidized and Unsubsidized Loans depends on your grade level and on whether you are a dependent student or an independent student. The following table shows the maximum amount of money an undergraduate student may borrow each academic year in Direct Subsidized and Unsubsidized Loans as well as the total or aggregate amount you may borrow:
Year | Dependent Students (except students whose parents are unable to obtain PLUS Loans) | Independent Students (and dependent undergraduate students whose parents are unable to obtain PLUS Loans) |
First-Year (0-29 Hours) Undergraduate Annual Loan Limit |
$5,500- No more than $3,500 of this amount may be in subsidized loans. | $9,500- No more than $3,500 of this amount may be in subsidized loans. |
Second-Year (30-59 Hours) Undergraduate Annual Loan Limit |
$6,500- No more than $4,500 of this amount may be in subsidized loans. | $10,500- No more than $4,500 of this amount may be in subsidized loans. |
Third Year and Beyond (60+ Hours) Undergraduate Annual Loan Limit |
$7,500 per year- No more than $5,500 of this amount may be in subsidized loans. | $12,500- No more than $5,500 of this amount may be in subsidized loans. |
Subsidized and Unsubsidized Aggregate Loan Limit |
$31,000- No more than $23,000 of this amount may be in subsidized loans. |
$57,500 for undergraduates- No more than $23,000 of this amount may be in subsidized loans.
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The following table shows the maximum amount of money a graduate student may borrow each academic year in Direct Unsubsidized Loans as well as the total or aggregate amount you may borrow:
Graduate or Professional Annual Loan Limit | $20,500 (unsubsidized only) |
Subsidized and Unsubsidized Aggregate Loan Limit |
$138,500 for graduate or professional students- No more than $65,500 of this amount may be in subsidized loans. *The graduate aggregate limit includes all federal loans received for undergraduate study. |
- The aggregate loan limits include any Subsidized Federal Stafford Loans or Unsubsidized Federal Stafford Loans you may have previously received under the Federal Family Education Loan (FFEL) Program. As a result of legislation that took effect July 1, 2010, no further loans are being made under the FFEL Program.
- Effective for periods of enrollment beginning on or after July 1, 2012, graduate and professional students are no longer eligible to receive Direct Subsidized Loans. The $65,500 subsidized aggregate loan limit for graduate or professional students includes subsidized loans that a graduate or professional student may have received for periods of enrollment that began before July 1, 2012, or for prior undergraduate study.
- Graduate and professional students enrolled in certain health profession programs may receive additional Direct Unsubsidized Loan amounts each academic year beyond those shown above. For these students, there is also a higher aggregate limit on Direct Unsubsidized Loans.
The Federal Loan Calculator will help you determine the amount of money that you will either receive from your federal loan or the amount you need to borrow before the origination fee is deducted.
Download Loan Fee CalculatorAn origination fee is a percentage of your loan amount charged by the lender for the processing of your loan. Federal student loans have an origination fee; therefore, the amount you may receive as a disbursement may be slightly lower than the amount you accept.
For students who have exhausted or do not qualify for federal financial aid, Alternative Private Loans are an option when additional funding is needed to meet your educational expenses. A credit check is required and terms and rates vary by lender and are based on the creditworthiness of the applicant and co-signer.
FASTChoice is a tool which allows students and parents the ability to search, compare and apply for alternative loans with lenders students have historically used at Campbell University.
Applicants should visit the website of each potential lender to fully evaluate the benefits and incentives they offer before making a final choice for your private loan. Questions to ask when comparing loans:
- Does the loan have a fixed or variable interest rate?
- Will the interest rate change over time?
- Are there any fees?
- What will the minimum monthly payment be?
- Are you required to make payments while attending school?
- What is the total amount you will pay in interest over the life of the loan?
- Does the loan have a grace period (number of months you do not have to make payments) after you graduate?
- What if I have trouble repaying the loan?
Only choose one lender to apply with as multiple applications can negatively affect your credit.
You may view lenders through FASTChoice here: https://choice.fastproducts.org/FastChoice/home/291300
Once your loan has been approved, the lender will send a certification request to the school to process. It takes 1-2 business days for the school to receive an approval.
Undergraduate Students
If you are a first-time undergraduate Direct Loan borrower at Campbell University, you must go to the Federal Student Aid webpage and complete the following two steps.
- Complete Direct Loan Entrance Counseling
- Complete Subsidized and/or Unsubsidized Master Promissory Note (MPN)
Graduate Students
Graduate Unsubsidized Loans
If you are a first-time Graduate Unsubsidized borrower at Campbell University, you must go to Federal Student Aid webpage and complete the two steps below.
Graduate Plus Loans
To determine eligibility for a Graduate Plus loan you must complete a Federal Direct PLUS Loan Request each academic year. If approved, you must also complete the Graduate Plus Master Promissory Note (first time Graduate PLUS borrowers only).
Loans must be processed for the full academic year–please accept both semesters. Loans will be disbursed in equal disbursements. Credit checks are only valid for 180 days, therefore subsequent requests may be subject to additional credit review, which can affect your credit rating. Interest accrues only on the actual amount that disburses.
NOTE: The Graduate Unsubsidized Loan is more advantageous for the borrower due to lower interest rates and processing fees.
Have Additional Questions?
Contact the Office of Financial Aid’s Loan Team!
Financial Aid Loan Team
Toll-Free: 1-800-334-4111 ext 1314
Main Phone: 1-910-893-1314
Fax: 1-910-814-5788
loanteam@campbell.edu
Only LOAN questions can be addressed via this email account.